Gatwick Airport’s Noise Insulation Scheme applies to eligible homes across Surrey, Sussex and Kent who can apply for up to £3,000 plus VAT towards double glazing for their windows and doors as well as loft insulation. This allowance is based upon an industry price agreed by Gatwick Airport meaning that you can often get more than you expect. 

Following a period of consultation, Gatwick Airport extended the scheme to benefit a further 985 homes and ensured the boundary includes entire roads and villages as shown in the image below.  

The airport has previously written to those who are eligible with more details of the scheme and how to apply, but we have included some of the common questions that we are asked below: 

Frequently asked questions   

What is the aim of the Noise Insulation Scheme? 

To help reduce the impact of airport noise on households most affected by aircraft noise from Gatwick Airport as the number of passengers grows to 46 million per year (from just over 34 million passengers a year in 2012/13. 

If my house is eligible, which windows and doors can I get changed through the scheme? 

We propose that for those residents who fall within the scheme boundary any window or exterior door will qualify.  In addition, acoustic loft insulation is also available. 

What parts of the house are not included in the scheme?

Interior doors and windows are not included in the scheme, along with conservatories as these are not classed as living space. Secondary-glazing of doors is not generally seen as effective in reducing noise and so will not be offered.  All rooms that serve a commercial purpose in a building are not eligible under this scheme. This includes offices, retail outlets and workshops. 

Can I have a mixture of replacement windows and secondary glazing? And what else is available?

You can have a mixture and you may decide to have high-specification, replacement double-glazed windows fitted in rooms where they require a high-level of noise insulation, and standard, replacement double-glazed windows or secondary glazing in other rooms. In addition, the scheme also offers ventilation, secondary glazing and loft insulation, in cases where the initial survey identifies these as viable options.